Profiden
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Whether you want a live demo, have questions about pricing, or need technical support — our team is one message away. Real people, real answers.

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24 / 7 Enterprise support
Enterprise-grade security

Contact Information

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Phone

+91-94623 57236

Office

1216, Vipul Business Park, Sector 48, Gurugram, Haryana 122001

Hours

Mon - Sat, 9AM - 7PM IST

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FAQ

Frequently asked questions

Still have questions? Email us directly — we read every message.

Request a demo and our team will walk you through checks, packages, and setup. Most customers are running cases within a few days once accounts and workflows are configured — timing depends on your volume and check mix.

We support 40+ check types including Aadhaar, PAN, passport, driving licence, voter ID, GST, MCA, criminal records, education and employment history, and AML watchlist screening. Ask us for the full list for your industry.

We use encryption in transit and at rest, role-based access, consent capture, and activity logs. Our practices are designed around India’s DPDP Act — see our Security page for an overview.

Fill in the form above or email us to book a demo. We’ll show you the organization portal — how to open cases, invite candidates, assign packages, and track results — then help you configure checks for your workflow.

Email support for all customers. We aim to reply within one business day on most enquiries. Larger accounts can discuss dedicated onboarding and priority support with our team.

HR and compliance teams work from a central dashboard — create cases, send subject portal invites, monitor check status, and download reports. We’ll show you the full workflow on a demo tailored to your process.