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E-Commerce & Retail

Trust & Safety for
E-Commerce & Retail

Your marketplace is only as trustworthy as the people in it. Profiden vets sellers, delivery partners and warehouse staff at the point of onboarding — preventing fraud, reducing chargebacks and making sure every person in your ecosystem is verified.

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Seller & GST checks Instant DL vetting Fraud risk scoring

Marketplace seller · KYC

Onboarding

Live
Seller identity — PAN + Aadhaar
Verified
GST registration status
Active
Bank account validation
Verified
Fraud & blacklist screening
Scoring

GST

Seller check

Instant

Partner vetting

The challenge

Fraud enters through the people you onboard

Fake sellers, unvetted delivery agents and unscreened warehouse staff turn into chargebacks, theft and safety incidents that erode customer trust and margins.

Fraudulent sellers

Fake GST, shell entities and repeat offenders list products, take payments and vanish — leaving chargebacks behind.

Last-mile safety

Delivery agents enter customers' homes; an unverified rider is a brand and safety risk on every drop.

High-volume ops staff

Warehouse and packing teams turn over fast and handle inventory with little background scrutiny.

How Profiden helps

How Profiden verifies your marketplace ecosystem

Automated checks at the exact moment of onboarding — for sellers, riders and staff — with ongoing monitoring so trust doesn't decay after day one.

Seller identity check

PAN, Aadhaar and identity verification for every marketplace seller.

Delivery partner vetting

Criminal and driving-licence checks for last-mile agents.

GST verification

Active GST-registration confirmation before a seller can list.

Fraud risk scoring

Behavioural risk score at the point of registration.

Warehouse staff checks

Criminal and identity checks for operations and packing staff.

Ongoing monitoring

Periodic re-screening of sellers and partners after onboarding.

Use cases

Every player in your ecosystem — verified

One platform for the three groups that make or break marketplace trust.

Marketplace Sellers

Verify legitimacy before a single product is listed.

  • PAN & Aadhaar verify
  • GST status check
  • Bank-account validation
  • Blacklist screening

Delivery Partners

Onboard riders in minutes with instant checks.

  • DL validation
  • Criminal check
  • Face match & liveness
  • Continuous monitoring

Logistics & Warehousing

Fast bulk screening for ops and packing teams.

  • Criminal background
  • Identity verification
  • Employment history
  • Address confirmation
Why E-Commerce & Retail teams choose Profiden

Lower fraud, fewer chargebacks, a marketplace customers trust

Trust at the front door

Every seller, rider and staffer is verified before they can transact or deliver.

Fewer chargebacks & losses

Blocking fraudulent sellers upfront cuts disputes, refunds and brand damage.

Automated at onboarding

Checks fire via API the moment someone signs up — no manual review queue.

GST
Seller verification
Instant
Partner vetting
Bulk API
Staff screening
Ongoing
Monitoring

Build a marketplace your customers can trust

Book a demo and see how Profiden automates seller and partner verification across your platform.

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